To align with the objectives of building Macao into a “World Centre of Tourism and Leisure”, Meg-Star Group has been dedicated to offer warm hospitality with integrated facilities and qualified services. The Venetian Macao Meg-Star International VIP Club (under the Meg-Star Group) was crowned SGS QualiCertTM Service Quality Certification, in recognition of its meticulous pursuit of outstanding luxury service. QualiCert Certification is the world’s best-recognised official sign of independently verified service quality.
The Meg-Star Group held the “SGS QualiCertTM Service Quality Certification Ceremony” for its Meg-Star International VIP Club during the annual Charity Night and Reunion Gala Dinner in a ballroom on the 3rd floor of the Venetian Macao last night.
Fulfilling the requirements for more than 260 service standards, the Club is committed to providing the prestigious guests with a full range of exclusive services involving treating guests with a professional image and dedicated service, providing 24-hour limo service, account inquiry and booking, thereby being certified as the “Service Quality Certification”. The scope covers multiple service departments such as concierge, VIP services and cage.
Ben said that “be customer-oriented and pioneer for excellence” has always been the core value of the company. Today, Macao has become an important international city. As a leading promoter in Macao’s gaming industry, in order to support the development of Macao as a “world tourism and leisure centre”, the Meg-Star International VIP Club will continue to improve the level of staff services and optimize various supporting facilities and services. In 2020, we will strictly follow SGS service standards to achieve a uniform and high-quality service level in all venues of the Meg-Star International.
Nearly 2,000 guests from around the world attended the Meg-Star Charity Night and Reunion Gala Dinner, including charity organizations, partners and customers. The theme of the event is “Love China and Love Macao”. In particular, young talented singers and students in Macao were invited to perform musical instruments, songs and dances that are rich in Chinese classical art and culture.
As a diversified service provider, the main business of Meg-Star Group covers high-end travel and VIP entertainment service, real estates, aircraft leasing, premium retail, IT, cultural art, food and beverages, red wine distribution, and more. The Group has expanded its international businesses to around the globe, and continues leveraging its resources to deliver customers an incomparable experience in luxury, and striving to demonstrate a corporate model in the community.